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Higher Learning Commission:

Quick Fact

The Office of Institutional Effectiveness works with over 70 regulatory agencies. 

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Welcome to the Office of Institutional Effectiveness

The Office of Institutional Effectiveness is responsible for seeking authorizations or exemptions to offer degree programs via Online Education or at any of Columbia College’s Nationwide Campuses. The office processes a large number of external applications and reports to various regulatory agencies. Institutional Effectiveness also has oversight of HLC accreditation for the entire college.

Institutional Effectiveness works closely with Academic Affairs, Institutional Research and additional internal departments to ensure Columbia College is in compliance to operate and offer degree programs.

St. Clair

Contact Information

Phone: (573) 875-7565

Toll Free: 800-231-2391, ext. 7565

Fax: (573) 876-4429


The Ombudsman

Misty Phillips, Director, Office of Institutional Effectiveness, is the Ombudsman contact for Columbia College. The Ombudsman will coordinate investigations with appropriate parties related to college matters such as academic or non-academic, employment, facilities, financial aid, etc. For such matters, please email or call (573) 875-7697.


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