Need help? Below is a list of support options available to Columbia College students, faculty and staff.
Technology Solutions Center:
For technical assistance or questions, please feel free to contact the Technology Solutions Center by:
Normal Phone support hours:
- Phone: (800) 231-2391, ext. 4357 (HELP) or (573) 875-HELP (4357)
- Visit http://help.ccis.edu to view our knowledge base, check the status of your requests, submit new requests or view known system outages.
- Monday - Thursday, 7 a.m.-10 p.m.
- Friday, 7 a.m.-8 p.m.
- Saturday, 10 a.m.-6 p.m.
- Sunday, Noon-6 p.m.
Normal Walk-in support hours: (Located in Launer Room 1)
- Monday-Thursday, 8 a.m.-7 p.m.
- Friday, 8 a.m.-5 p.m.
- Saturday, 11 a.m.-5 p.m
- Sunday, 1-5 p.m.
Online courses (Desire2Learn/D2L)
For technical problems or error messages in Online Campus courses, contact the Desire2Learn (D2L) Helpdesk 24 hrs a day/7 days a week:
For questions about Online Campus advising, registration, payment or other Online Campus student services, contact firstname.lastname@example.org
or call (573) 875-7246 or toll-free at (800) 231-2391, ext. 7246.
Questions about Admission, Registration or Financial Aid
Columbia College general contact information
Need help unrelated to the issues listed above?
More contact information: