CougarMail Help Center

 

Q. How do I Log into CougarMail?

A. CougarMail can be accessed by logging into eservices and following the link under Quick Links labeled "CougarMail". You may then use your eservices user name and password to log in. Alternatively, you can access the direct link and log in with the same credentials.

Return to top

Q. What features are available in CougarMail

A. CougarMail is built on Google technology which offers an infrastructure that is stable, reliable and continually evolving. CougarMail includes seven GB of storage, extensive search tools, chat from within email, and a highly customizable interface. For a full explanation of features, visit Google's support site.

Return to top

Q. What do I do if CougarMail will not accept my password or User name

A. If CougarMail is indicating you have the wrong password or username, you may need to synchronize your mail account with eservices. To do this, try the following:
 
 1. Navigate to the eservices login page and click Account Synchronization in the left hand column.  
 2. A window will pop up prompting you to enter your eServices User Name and Password. Enter this information and click Log In. (This window may look different depending on your Internet browser)
 3. Enter your Current Password in the field provided and click Submit.
 4. When successful you will see a message "You have successfully synchronized your accounts."
 5. Try logging into CougarMail again with your eservices user name and password.

Return to top

Q. How do I forward my CougarMail to another email account?

A. You may have a lot of email accounts to keep up with. Click here for detailed instructions on how to forward your CougarMail to an existing email account.

Return to top

Q. How can I learn more about Cougarmail?

A. CougarMail is continually growing and new features are added. Watch this interactive tutorial to learn more.

Return to top