Technical Support contact information
Technology Solutions Center
For assistance in CougarTrack and CougarMail (including login or password problems):
- Email: CCHelpdesk@ccis.edu
- Phone: (800) 231-2391, ext. 4357 (HELP) or (573) 875-HELP (4357)
- Visit help.ccis.edu to view our knowledge base, check the status of your requests, submit new requests, or view known system outages.
Hours of operation:
The Technology Solutions Center daily hours of operation are listed below. If you have any questions or concerns, please feel free to contact Technology Services by phone at (800) 231-2391, ext. 4357, or by email at CCHelpdesk@ccis.edu.
The Solutions Center will be closed Thursday, November 27th and Friday, November 28th in observance of the Thanksgiving Holiday.
Normal phone support hours:
- Monday - Thursday, 7 a.m.-10 p.m.
- Friday, 7 a.m.-8 p.m.
- Saturday, 10 a.m.-6 p.m.
- Sunday, Noon-6 p.m.
Normal walk-in support hours:
(Located in Launer Room 1)
- Monday - Thursday, 8 a.m.-7 p.m.
- Friday, 8 a.m.-5 p.m.
- Saturday, 11 a.m.-5 p.m.
- Sunday, 1-5 p.m.
Online courses (Desire2Learn/D2L)
For technical problems or error messages in Online courses (Online Course Access):
- Available 24 hours a day, 7 days a week
- User Guide: Familiarize yourself with the Online Campus interface
For questions about Online Campus advising, registration, payment or other Online Campus student services, contact firstname.lastname@example.org or call (573) 875-7246 or toll-free at (800) 231-2391, ext. 7246.
More contact information: