Technical Support contact information
Technology Solutions Center
For assistance in CougarTrack and CougarMail (including login or password problems):
- Email: CCHelpdesk@ccis.edu
- Phone: (800) 231-2391, ext. 4357 (HELP) or (573) 875-HELP (4357)
- Visit help.ccis.edu to view our knowledge base, check the status of your requests, submit new requests, or view known system outages.
Hours of operation:
The Technology Solutions Center daily hours of operation are listed below. If you have any questions or concerns, please feel free to contact Technology Services by phone at (800) 231-2391, ext. 4357, or by email at CCHelpdesk@ccis.edu.
Phone support hours (CT)
- Monday - Thursday 7 a.m. - 10 p.m.
- Friday - 7 a.m. - 8 p.m.
- Saturday - 10 a.m. - 6 p.m.
- Sunday - 12 p.m. - 6 p.m.
Walk-in support hours (CT)
(Located in Launer Room 1)
- Monday - Thursday 8 a.m. - 7 p.m.
- Friday - 8 a.m. - 5 p.m.
- Saturday - 11 a.m. - 5 p.m.
- Sunday - 1 p.m. - 5 p.m.
Online courses (Desire2Learn/D2L)
For technical problems or error messages in Online courses (Online Course Access):
- Available 24 hours a day, 7 days a week
- User Guide: Familiarize yourself with the Online Campus interface
For questions about Online Campus advising, registration, payment or other Online Campus student services, contact firstname.lastname@example.org or call (573) 875-7246 or toll-free at (800) 231-2391, ext. 7246.
More contact information: