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Technical Support

Need help? Below is a list of support options available to Columbia College students, faculty and staff.

Resources

Technology Solutions Center: 

For technical assistance or questions, please feel free to contact the Technology Solutions Center by:

  • Phone:  (800) 231-2391, ext. 4357 (HELP) or (573) 875-HELP (4357)
  • Visit http://help.ccis.edu to view our knowledge base, check the status of your requests, submit new requests or view known system outages.  
Normal Phone support hours:
  • Monday - Thursday, 7 a.m.-10 p.m.
  • Friday, 7 a.m.-8 p.m.
  • Saturday, 10 a.m.-6 p.m.
  • Sunday, Noon-6 p.m.

Normal Walk-in support hours: (Located in Launer Room 1)

  • Monday-Thursday, 8 a.m.-7 p.m.
  • Friday, 8 a.m.-5 p.m.
  • Saturday, 11 a.m.-5 p.m
  • Sunday, 1-5 p.m.

Online courses (Desire2Learn/D2L)

For technical problems or error messages in Online Campus courses, contact the Desire2Learn (D2L) Helpdesk 24 hrs a day/7 days a week:  

For questions about Online Campus advising, registration, payment or other Online Campus student services, contact onlinecampus@ccis.edu or call (573) 875-7246 or toll-free at (800) 231-2391, ext. 7246.

Questions about Admission, Registration or Financial Aid

Columbia College general contact information

Need help unrelated to the issues listed above?

More contact information:

 

Mon-Fri