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Service Catalog

AV & Instructional Technology Support

Audio / Visual requests and Technology Support (Example: Microsoft Office, Gradebook, EMMA training)

Checkouts & Reservations

Checkouts of Laptops, Cameras, Wireless Hotspots and other devices for faculty and staff.

Desktop & Printer Support / Purchasing

Computer hardware, software, and peripheral support, maintenance, and ordering services.

Networks, Mail & Internet Services

Network-based services including internet solutions, email, data storage, and backup & recovery services.

Personal Computing & Devices

Services for personal computers, smartphones, gaming consoles and other personal devices.

Research, Analysis & Desktop Security Services

Services including research and development, systems and process analysis, and information security.

Storage & File Transfer Services

Services providing local and remote data storage solutions, including data transfer of one or more files from one location to another.

Training Support

Training services offered to faculty and staff on a variety of topics related to college business, including instructional technologies, Microsoft Office products, and Sharepoint workspaces.

Voice Communications & Conferencing Services

Video, webinar, and audio phone conferencing solutions for staff and faculty, call center, telephony, and voicemail services provided for on-campus faculty and staff members.

Web Content Management

Services related to the development and maintenance of web content, electronic forms, and electronic media on the College Website.